OxyAIML – new help system

OxyAIML  is another Oxy family system, which at the end will be prepared as separate OxyBase based systems domain. Main purpose of this domain will be act as help system, self-learning help system which can be used by users in a chat form.

Yes – chat. Users will be able to ask system, by typing normal sentences what they are looking for. For example, in CMS system you can have questions like “Where i can create new page? can you create it for me?”, “Can you show me users list page ?”, “How can i create ACL rule ?”, “What is last visitors ip?” and so on. If system does not know the answer it will try find it, if still it will not be able to do it, then you can teach it.

Other cool thing about it is that you can easily extend it. AIML is XML so you can add you own tags (features) and create plugins which will implement those features. For example you can add <email mail=”as@gmail.com”/> tag to system, and create a plugin which will send an email to this mail attribute address. Then you can instruct you help system (robot) to send email when pattern “send email to *” is detected.

For now its just experimental thing, but if it will show good results we will put much more effort into it.

This domain will implement AIML 1.0.1 standard, plus our own extensions.